FAQ

Yes, all orders have a tracking number for your convenience.
Contact us 24/7 at ShopJoi@yahoo.com with questions, special requests or concerns.
Our items have a handling time of 1 - 3 days unless otherwise specified in the item description. For made to order items the handling time is between 7 - 14 days.
Shipping varies based on your location, weather, and the holidays. Generally shipments are delivered within 3 - 7 days.